Terms and Conditions

These terms and conditions (the “Terms”) govern the relationship between you as a User, and Thoritech Australia Pty Ltd (ACN: 605 834 615) trading as ChaCha Charging Australia with registered office address at U1, 363 Camberwell Rd, Camberwell VIC 3124, and sets out the terms of use of the ChaCha Charging Australia Platform and Services.

You should read these Terms carefully before using the ChaCha Charging Australia Platform and Services. If you do not agree to these Terms please do not use the ChaCha Charging Australia Platform or ChaCha Charging Australia Services. By registering with us and by using the ChaCha Charging Australia Platform and/or ChaCha Charging Australia Services you accept these Terms and that you agree to abide by them. This acceptance forms a legally binding contract between you and Thoritech Australia (the “Use Agreement”).

1. Definitions:

1.1 In these Terms the following words have the following meanings:

Charging Connection means any electrical outlet (purpose-built for charging EVs or not, single-phase or three-phase of any appropriate amperage).

Charging Fee means the amount payable to the Host in respect of the Charging Session, being equivalent to the Session Fee minus the Thoritech Australia Transaction Fee.

Charging Service means the provision of access to and use of the Location which includes the amenities set out in the charger Listing, such amenities being, at a minimum, a working Charging Connection and Parking Area.

Charging Session means the period of time which the User has booked to use the Charging Service.

EV means electric vehicle, applicable to battery electric vehicles and plug-in hybrid vehicles.

ChaCha Charging Australia Account means your account, as a User, registered on the ChaCha Charging Australia Platform and giving you access to the ChaCha Charging Australia Service.

ChaCha Charging Australia Platform means our ChaCha Charging Australia Website or any other platform through which ChaCha Charging Australia makes the Services available from time to time (collectively, the “Website”) and via applications for mobile devices (collectively, the “Application” or “App”).

Thoritech Australia Pty. Ltd (“Thoritech Australia”, ”we”, “who”) is the provider of a platform/websites/ applications to connect Hosts and Users for the purpose of Users parking and charging their EVs.

ChaCha Charging Australia Service has the meaning given in clause 2 of these Terms.

ChaCha Charging Australia Transaction Fee means the amount payable by the User to ChaCha Charging Australia for the delivery of the ChaCha Charging Australia Service as more particularly described in clause 5.4.

Host means the Host of the Location (Charging Connection and associated Parking Area).

Listing means any area of the ChaCha Charging Australia Platform which contains information provided by Hosts relating to a Location to allow Users to assess the suitability of the Location prior to making a Booking.

Location means the Charging Connection and Parking Area.

Parking Area means the off-street parking area associated with the Charging Connection.

Removal Fee means the costs actually incurred by the Host in procuring the removal of the vehicle.

Session Fee means the total amount payable by the User in respect of the Charging Session.

Special Terms means additional charging terms imposed by a Host on a User as expressly stated in the Listing under the “charger access instructions” section.

User means the person using the charger at a Location through the ChaCha Charging Australia Platform and using the ChaCha Charging Australia Website.

1.2 You agree to be bound by these Terms by performing any of the following actions:
a. Registering a ChaCha Charging Australia account;
b. Using any charging equipment or platform provided by ChaCha Charging Australia;
c. Browsing, using, or accessing any part of the ChaCha Charging Australia platform.

1.3 If you use a vehicle that is not owned by you to access a charging station, you warrant that you have the owner’s authorization and that the owner agrees to be bound by these Terms.

1.4 ChaCha Charging Australia reserves the right to update these Terms at any time. Users will be notified of any changes via email or through a notification on the platform. Continued use of the ChaCha Charging Australia Platform or Services after 30 days from the notice date will constitute acceptance of the new Terms. If you do not agree to the changes, you may terminate this Agreement immediately by contacting us in writing.

2. Agreed Terms

2.1 The Agreement is made between Thoritech Australia, each User, each Host and these Terms apply to all ChaCha Charging Australia Services.

2.2 The ChaCha Charging Australia Service is provided by Thoritech Australia via the ChaCha Charging Australia Platform. The ChaCha Charging Australia Platform is an application through which (a) Users can view Listings, search for Locations, and pay the Fees; (b) Hosts can post Listings.

2.3 You acknowledge and accept that Thoritech Australia provides the application and Thoritech Australia itself does not provide or receive the Charging Service itself does not provide or receive the Charging Service.

2.4 We may change the Terms from time to time. By using the ChaCha Charging Australia Platform, the ChaCha Charging Australia Service, or the Charging Services you indicate your acceptance of the Terms, as amended, in force at that time. If you do not accept the changes you can terminate this Agreement, but you will be no longer be entitled to use the ChaCha Charging Australia Platform, the ChaCha Charging Australia Service or the Charging Service.

3. Registration

3.1 You must register for an ChaCha Charging Australia Account on the ChaCha Charging Australia Platform in order to use charging stations.

3.2 The registration process requires you to provide us with certain personal information, including but not limited to, title, first name, last name, address, and a valid email address.

3.3 Thoritech Australia will treat all personal information provided by you and by Hosts according to our Privacy Policy.

3.4 ChaCha Charging Australia Accounts are password protected. The password you create for your ChaCha Charging Australia Account when registering should remain confidential and should not be disclosed to anyone else. You will be liable and responsible for all actions and omissions occurring on your ChaCha Charging Australia Account whether or not authorised by or performed by you or on your behalf.

3.5 Should you suspect your ChaCha Charging Australia Account has been compromised please notify ChaCha Charging Australia immediately via info@cccharging.com.au and we will deactivate your ChaCha Charging Australia Account enabling you to set up a new ChaCha Charging Australia Account with a different password.

3.6 We may suspend or close your ChaCha Charging Australia Account at any time if you are or we suspect that you are in breach of any term of this Agreement. If we suspend or close your ChaCha Charging Australia Account you will not be able to use our Services any longer and may not be able to access all areas of the ChaCha Charging Australia Platform.

3.7 You agree to be financially responsible for all charging activities performed by any vehicles associated with your account. You must review your payment method statement (such as your credit card statement) regularly and raise any questions within 30 days of the applicable statement date. Charges not disputed within this timeframe will be deemed valid.

3.8 If your payment method is declined, ChaCha Charging Australia reserves the right to terminate your account and pursue collection actions for any unpaid balance and associated fees.

3.9 If you believe that a charge on your account is incorrect, you must notify ChaCha Charging Australia in writing within 30 days of the charge. Failure to do so within this time frame will result in the charge being deemed valid, and no further adjustments will be made.

4. Your Responsibilities

4.1 You must ensure the continued accuracy of the information provided when registering your ChaCha Charging Australia Account. Failure to do so may result in you not receiving notifications or other communications or suspension of your Listing. This includes an accurate representation of your Location’s availability, compatibility with electric vehicles, and functional status. A Host must inform ChaCha Charging Australia of any issue/issues in relation to the Location including but not limited to, a User’s inability to charge their vehicle for whatever reason by sending an email to info@cccharging.com.au. Failure to do so could suspension of your ChaCha Charging Australia Account. Listing updates must also be emailed to info@cccharging.com.au.

4.2 You will ensure, so far as possible before starting a charging session, using the information provided in the Listing, that the Charging Connection is compatible with your vehicle. This means, where the Charging Connection is of the tethered type that the tethered cable will fit your vehicle, and where the Charging Connection is of the untethered type that you will supply your own compatible cable to connect your vehicle type (unless the Listing indicates that the Host will supply a cable, and that cable is compatible with your vehicle).

4.3 Where you are using your own charging cable you will ensure that it is safe, undamaged, and in working order. Neither ChaCha Charging Australia nor the Host will be liable to you in any way if you fail to charge your vehicle due to a fault with your cable, nor will they be liable to you for any postage or replacement costs should you leave your cable at the Location. The Host is authorised to dispose of any cable or other items left by you at the Location at any time without prior notice to you or ChaCha Charging Australia.

4.4 As a User, you must use the Charging Connection in accordance with the instructions provided by the Host. You must not attempt, nor will you allow anyone else to attempt, to charge a vehicle by any means other than a Charging Connection.

4.5 You will ensure that in connecting the Charging Connection to the vehicle you do not run a cable over public land.

4.6 You must not use or permit anyone else to use your ChaCha Charging Australia Account fraudulently, or in connection with a criminal offence, in breach of any applicable law or statutory duty, you will not use the ChaCha Charging Australia Service or Charging Service for any immoral or illegal purposes including, but not limited to harassment, fraudulent or vexatious activities, or money laundering. You must not publish or allow to be published in your Listing or anywhere else on the ChaCha Charging Australia Platform anything which is indecent, offensive or inflammatory.

4.7 You agree not to attempt to bypass Payment on ChaCha Charging Australia Service or ChaCha Charging Australia Platform.

4.8 You will not use the ChaCha Charging Australia Platform in a manner in such a way as to damage the functionality of the ChaCha Charging Australia Platform or reduce the use and enjoyment of the ChaCha Charging Australia Platform by other Users, Hosts or third parties. Further, you will not use the ChaCha Charging Australia Platform in a manner that may negatively affect the reputation of ChaCha Charging Australia and Thoritech Australia.

4.9 You will at all times in your role as User or Host, be courteous and reasonable and not act in a way likely to harm ChaCha Charging Australia and Thoritech Australia’s reputation or adversely affect ChaCha Charging Australia and Thoritech Australia’s relationship with the Host. Thoritech Australia reserves the right to suspend or terminate your ChaCha Charging Australia Account if we are notified that you have breached this clause.

4.10 You warrant you have the power, authority, and where necessary, the approval to enter into this Agreement. Also as a Host, you undertake to Thoritech Australia that you are the Host or licensee of the Location and that you have full, unconditional right and authority to (a) enter into this Agreement with Thoritech Australia; (b) provide the Charging Service.

4.11 The User is responsible for the vehicle and User safety at all times during its use of the Location and for ensuring that the vehicle complies with all applicable laws and regulations, including, but not limited to, roadworthiness and current insurance. The User may not use the Location or the Charging Service for any harmful, immoral or illegal purposes whatsoever. The User shall leave the Location clean and tidy.

4.12 The Host shall ensure that Charging connection is in working order at all times, and the Location is reasonably clean, tidy and safe to use during the charging session. The User must be able to use the Location on arrival. If the Location does not match the Listing, is not as described, or is malfunctioning or if an issue subsequently arises that halts your proper use of the Location the User must contact ChaCha Charging Australia. ChaCha Charging Australia may deal with the issue, as set out in clause 7.

4.13 You and/or Hosts may cancel the Charging Services only in accordance with the cancellation terms outlined in this Agreement, clause 5.11

4.14 As a Host, you understand and agree that you are solely responsible for determining (i) your applicable Tax reporting requirements, and (ii) the Taxes that should be included, and for including Taxes to be collected or obligations relating to applicable Taxes in Listings. You are also solely responsible for remitting to the relevant authority any Taxes included or received by you. ChaCha Charging Australia and Thoritech Australia cannot and does not offer Tax-related advice.

4.15 ChaCha Charging Australia reserves the right to suspend or terminate charging services in the following circumstances:
a. Maintenance or upgrades to the equipment;
b. Violations of law or company policy;
c. Safety concerns or events beyond ChaCha Charging Australia’s control (e.g., natural disasters, equipment failures).

4.16 Your use of charging stations must be fair, reasonable, and not excessive. ChaCha Charging Australia reserves the right to suspend, modify, or restrict access to any or all charging stations if it deems your usage to be unfair or excessive.

4.16.1 Excessive use is defined as frequent usage that prevents other users from accessing the services. ChaCha Charging Australia reserves the right to charge additional fees or suspend accounts that violate the fair use policy.

4.17 case of equipment malfunction, power outages, or any other emergencies, users must follow all instructions provided by ChaCha Charging Australia staff or representatives. Failure to do so may result in the immediate suspension of your account.

5. Charging Sessions and Payment

5.1 You agree that Charging Sessions shall only be made through the ChaCha Charging Australia Platform and any associated Fees or other charges shall be processed and received by ChaCha Charging Australia and Thoritech Australia on the Host’s behalf.

5.2 The price of the Charging Fee must be set by the Host.

5.3 Charging Sessions and associated Fees or charges shall be made in accordance this Agreement.

5.4 The Session Fee set out on the Listing includes the ChaCha Charging Australia Transaction Fee and the Charging Fee.

5.5 Upon starting a Charging Session and paying for a Charging Session you acknowledge a binding legal agreement is then in place between you and the Host on the terms of this Agreement.

5.6 Users will incur a $2 per-authorisation fee upon initiating a Charging Session that will be refunded to you upon payment of the Charging Session.

5.7 You as the User will pay Thoritech Australia the Session Fee in full. If a complaint is filed in accordance with clause 7 within 2 days after the end of the Charging Session and ChaCha Charging Australia upholds the complaint and determines that a refund is payable you will receive the appropriate refund within 10 business days. If ChaCha Charging Australia determines that the complaint and refund request is not justified no refund will be payable and the Charging Fees will be paid to the Host.

5.8 In connection with your payment, you will be asked to provide customary billing information such as name, billing address and credit card information either to ChaCha Charging Australia or its third party payment processor. You agree to pay ChaCha Charging Australia for any confirmed Charging Sessions made in connection with their ChaCha Charging Australia Account in accordance with these Terms. If you are directed to ChaCha Charging Australia’s third party payment processor, you may be subject to terms and conditions governing the use of that third party’s service and that third party’s personal information collection practices. Please review such terms and conditions and privacy policy before using the services.

5.9 The User shall remove their vehicle from the Location at the end of a Charging Session. Where the Host notifies us that the User has failed to remove their vehicle within a reasonable amount of time following the end of a Charging Session, Thoritech Australia reserves the right to invoice the User a fee to reasonably recover any Fees which may have otherwise been collected, as well as any Removal Fee (if required) in accordance 5.9.

5.10 In the event of an Overstay you acknowledge and accept that the Host may engage a professional third-party towing company to remove your vehicle from the Location. If the Host notifies us that this has occurred ChaCha Charging Australia will invoice the User for the Removal Fee and you are required to pay this sum immediately. ChaCha Charging Australia will credit this to the Host at the end of the month.

5.11 You are required to remove your vehicle from the charging station promptly once charging is complete. Failure to do so may result in an idle fee. It is recommended that you use the ChaCha Charging Australia app to monitor your vehicle’s charging status and avoid idle fees.

5.11.1 The idle fee will be charged at a rate of AUD$0.50 per minute once your vehicle’s charging is complete and remains connected to the station. Please refer to our pricing policy for more details.

6. ChaCha Charging Australia’s rights and responsibilities

6.1 You acknowledge and accept that the ChaCha Charging Australia Platform is an application only and that Thoritech Australia’s sole liability and responsibility is to use its reasonable commercial endeavours to provide the ChaCha Charging Australia Services in accordance with these Terms.

6.2 Thoritech Australia does not verify the information contained in a Listing. ChaCha Charging Australia reserves the right to take a down any Listing at any time without liability to any Host where ChaCha Charging Australia considers that a Listing is inaccurate or otherwise does not comply with the terms of this Agreement with ChaCha Charging Australia but ChaCha Charging Australia is under no obligation to check or monitor the content of listings or respond to takedown requests made by any User or Host.

6.3 ChaCha Charging Australia retains all rights to any carbon abatement or carbon credits generated through the use of its charging stations. These rights belong solely to ChaCha Charging Australia and may be assigned or sold to third parties as it sees fit.

6.3.1 ChaCha Charging Australia will ensure that any carbon credits generated through the use of its stations comply with applicable local and international carbon trading regulations. Users shall have no claim or rights to these credits unless explicitly granted by ChaCha Charging Australia.

7. Complaints and Disputes

7.1 Complaints or disputes about the Charging Session are to be raised directly between Hosts and Users in the first instance.

7.2 In the event that you believe that the Charging Services provided are in breach of this Agreement or otherwise fall below your reasonable expectations and you and the Host cannot reach a solution, you may file a complaint with ChaCha Charging Australia within two working days of the end of the Charging Session via email to info@cccharging.com.au. Please provide the time and date of the Booking, the Location and any evidence.

7.3 Following receipt of a complaint ChaCha Charging Australia will consider it with reasonable care and diligence.

7.4 In the event that you wish to request a refund of the Charging Fee, then you must clearly state so in the email regarding the complaint to info@cccharging.com.au. All complaints and requests for refunds must be received within two working days of the end of the Charging Session. No refunds will be payable in any circumstances for any Complaints and requests for refunds received after this time.

7.5 When ChaCha Charging Australia receives a refund request we will ask you and the Host to provide relevant information and evidence and forward this to our complaints department. The complaints department will judge whether your Complaint is justified or not. The decision will be final. If ChaCha Charging Australia determines that the Complaint is justified and a refund should be made it may refund all or part of the Charging Fee as set out below.

7.6 In order to maintain the quality of ChaCha Charging Australia Services, ChaCha Charging Australia will monitor Complaints filed against Hosts and Users. ChaCha Charging Australia reserves the right to suspend or terminate the ChaCha Charging Australia Accounts of Hosts and Users who repeatedly receive Complaints which are later upheld by ChaCha Charging Australia.

7.7 If a dispute cannot be resolved through our complaints process, both parties agree to attempt to resolve the dispute by mediation before commencing legal action. Mediation will be conducted by an independent third-party mediator. If the dispute is not resolved through mediation, the parties may pursue legal remedies in accordance with clause 17.

8. Intellectual Property

8.1 Thoritech Australia is the owner or the licensee of all intellectual property rights in the ChaCha Charging Australia Service and the ChaCha Charging Australia Platform, including the materials published on it.

8.2 You must not use any part of the materials on the ChaCha Charging Australia Platform for commercial purposes without our prior written approval or that of our licensors.

8.3 You may use the ChaCha Charging Australia app or website to obtain information regarding charging station locations and other features. ChaCha Charging Australia reserves the right to modify any content on the platform at its discretion without notice.

9. Liability and Indemnity

9.1 You acknowledge and accept that we do not provide the Charging Service and have no liability, whether arising in contract, tort (including negligence) or otherwise, for those services save as expressly set out in this Agreement.

9.2 No party will be liable to the other or be deemed to be in breach of these terms by reason of any delay in performing, or any failure to perform, any of their obligations, if the delay or failure was due to any event of force majeure beyond their reasonable control such as severe weather, subsidence, power or other utility cut-offs, burglary, natural disaster, strikes, governmental action, terrorism, war or civil unrest.

9.3 Subject to clause 9.5 below, Thoritech Australia shall have no liability for any loss of profits, anticipated savings, business opportunity, goodwill or loss of or damage to (including corruption) data (in each case whether direct or indirect) or any indirect or consequential losses whether arising in contract, tort (including negligence) or otherwise incurred by you in connection with the ChaCha Charging Australia Service or the ChaCha Charging Australia Platform or in connection with the use or inability to use the ChaCha Charging Australia Platform or ChaCha Charging Australia Services or results of the use of the ChaCha Charging Australia Platform or ChaCha Charging Australia Services.

9.4 Neither party will be liable to the other for any lost profits, loss of data, or costs of procurement of substitute goods or services (in each case whether direct or indirect) nor for any indirect or consequential damages whatsoever arising out of this Agreement however caused and under any theory of liability (including negligence), even if advised of the possibility of such damages.

9.5 Nothing in this Agreement limits or excludes a party’s liability for fraud, fraudulent misrepresentation, for death or personal injury resulting from our negligence or for any other liability that cannot be properly limited or excluded by applicable law.

9.6 You are responsible for ensuring that you have adequate insurance coverage to provide the Charging Services.

9.6.1 Users and Hosts must maintain adequate third-party liability insurance coverage. Upon request, users and Hosts must provide proof of current insurance coverage to ChaCha Charging Australia to ensure compliance.

9.6.2 Users and Hosts must provide proof of current insurance coverage to ChaCha Charging Australia within 7 days of request. Failure to provide proof of insurance may result in suspension or termination of the account.

9.7 ChaCha Charging Australia is not liable for any indirect, incidental, or consequential losses, including vehicle damage, loss of profits, or business opportunities, except where such losses are caused by ChaCha Charging Australia's gross negligence or intentional breach of these Terms.

10. Termination and Withdrawal of ChaCha Charging Australia Service

10.1 Where you are a User, you may terminate this Agreement at any time by contacting ChaCha Charging Australia can clearly stating so in an email to info@cccharging.com.au.

10.2 We may terminate or suspend your ChaCha Charging Australia Account or any part of it (e.g. in respect of your User ChaCha Charging Australia Account but not your Host ChaCha Charging Australia Account) at any time by giving you 5 days notice, whether or not you are in breach or immediately in the event that you are:

10.2.1 in breach of any of the terms of this Agreement; or

10.2.2 we suspect you are about to commit a breach of this Agreement; or

10.2.3 you become or we suspect you are about to become bankrupt (or insolvent if you are a company).

10.3 We reserve the right to withdraw or amend the ChaCha Charging Australia Service that we provide via the ChaCha Charging Australia Platform without notice. We may also suspend access to the ChaCha Charging Australia Platform or withdraw it indefinitely at any time.

10.4 We will not be liable if for any reason the ChaCha Charging Australia Platform is unavailable at any time or for any period.

11. Consequences of Termination

11.1 Subject to clause 11.2, upon the termination of this Agreement you will no longer be entitled to use the ChaCha Charging Australia Platform or the ChaCha Charging Australia Service other than to the extent necessary to receive Charging Services for which your Charging Session has already been accepted at the time of termination. You will not be allowed to start new Charging Sessions.

11.2 Where this Agreement has been terminated due to your breach of the Terms we will terminate your ChaCha Charging Australia Account will be cancelled and the Charging Fees will be refunded. In addition, we reserve the right to terminate any other or subsequent ChaCha Charging Australia Accounts that you may have.

11.3 Any provision of this Agreement that expressly or by implication is intended to come into or continue in force on or after the termination of this Agreement shall remain in full force and effect.

11.4 Thoritech Australia will use commercially reasonable efforts to secure payments of Charging Sessions, and all other sum payable under these Terms. Where despite ChaCha Charging Australia’s commercially reasonable efforts, ChaCha Charging Australia does not, for any reason whatsoever, secure payment from the User, ChaCha Charging Australia has no obligation or liability to make those payments to the Host. In the event of non-payment the Host may bring direct enforcement action against you to recover any sums which remain outstanding when due.

11.5 Upon termination of your account, you remain responsible for any unpaid fees associated with your account. ChaCha Charging Australia reserves the right to pursue collection actions for unpaid balances.

11.6 Upon termination of your account, any positive account balance will be refunded to the original payment method within 30 days. If the original payment method is no longer valid, the refund will be issued as a credit to a new payment method provided by the user.

12. Disclaimers

12.1 The use of the ChaCha Charging Australia Platform is at your sole risk. It is acknowledged by you that ChaCha Charging Australia does not carry out, nor does it have any obligation to carry out, background or credit checks on Users or Hosts or verify Locations or Listings.

12.2 The ChaCha Charging Australia Platform and its content is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, ChaCha Charging Australia provides you with the ChaCha Charging Australia Platform on the basis that the ChaCha Charging Australia excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal notice, might have effect in relation to the ChaCha Charging Australia Platform.

13. Relationship of the parties

14.1 Nothing in this Agreement is to be construed as establishing or implying any partnership or joint venture between the parties nor as appointing any part to be an agent or employee of the other and neither party shall hold itself out as such save that you authorise ChaCha Charging Australia to take payment of the Charging Fee and other sums in accordance with these Terms on your behalf.

14. Privacy Policy

14.1 Any personal information you provide will be handled according to ChaCha Charging Australia’s privacy policy. You have the right to request modifications or deletions of this information by following the process outlined in our privacy policy, available on our website.

15. Third Parties

15.1 A person who is not a party to this Agreement shall have no rights under it as a third party beneficiary.

16. Variations

16.1 We reserve the right to change these Terms from time to time. We will notify you of any changes to these Terms by posting them on the ChaCha Charging Australia Platform.

17. Law and Jurisdiction

17.1 This Agreement is governed by and shall be construed in accordance with the laws of the Victoria and the parties submit to the jurisdiction of the courts of the Victoria.

Clarification Statement:

For the purposes of this agreement, "ChaCha Charging Australia" is a trading name of Thoritech Australia Pty Ltd (ACN 605 834 615). Accordingly, any references within these terms and conditions to "ChaCha Charging Australia Transaction Fee," "ChaCha Charging Australia Service," "ChaCha Charging Australia Platform," or any other mention of "ChaCha Charging Australia" shall be understood as referring to Thoritech Australia Pty Ltd, operating under the business name ChaCha Charging Australia.

Additionally, the terms "ChaCha Charging Australia Transaction Fee" and "Thoritech Australia Transaction Fee" are to be considered synonymous and used interchangeably. All fees and services provided by ChaCha Charging Australia are administered by Thoritech Australia Pty Ltd.

This clarification applies throughout these terms and conditions, ensuring that both names represent the same legal entity and obligations.